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Questions? We're here to help. Call +1 416-871-4725 to speak to a sales representative or fill out our contact form.
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Renewal Term |
$49 /mo |
$49 /mo +1 month FREE! limited time offer |
$89 /mo |
$89 /mo +2 months FREE! limited time offer |
3 months |
12 months |
3 months |
12 months |
| Support Sessions per month |
Unlimited |
Unlimited |
| Number of computers where software can be installed |
Unlimited |
Unlimited |
| Number of sessions you can conduct at the same time |
1 |
10 |
| Brand the splash screen your customers see when they run Instant Housecall |
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| Branded webspace where your customers can download Instant Housecall |
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| Place a direct download link on your website |
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| Pager and SMS notifications to your mobile phone |
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| Instant Housecall Portable (USB installation) |
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| Multi-technician support |
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| Remotely access unattended servers and workstations |
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| Remote support on-demand |
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| Customer can leave messages, wait in queue when Specialist is away |
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| Dual monitor support |
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| Choice of Hotline installation, Applet, or Safe Applet |
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| Customer does not need administrator privileges to run applet |
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| File transfer |
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| Chat recorded in session history |
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| Input notes for retrieval in future sessions. Review notes from previous sessions |
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| Accept online payment, integrated with PayPal or your own shopping cart |
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| Generate reports of customer and specialist history and activity |
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| 256-bit SSL encryption |
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| Reboot and reconnect (+ safe mode and auto-login) |
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| Optional e-mail notifications sent to customer after session |
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| Allows technician to click Windows Vista UAC prompts remotely |
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| Telephone and e-mail support |
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All prices are per-Specialist, in U.S. funds. Canadian residents add GST. |